Tout phone calls are not logging to Salesforce

Document created by KCS Integration on Mar 31, 2018Last modified by Vishal Sharma on Aug 27, 2019
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Issue Description
Your phone calls are not logging to Salesforce


Issue Resolution
Tout Phone is a great way to get your call information logged to Salesforce, but there are a couple things you will want to be aware of when using the log a call feature.

1. The Contact must have a Salesforce ID attached to them.
2. We currently do not log calls to Opportunities.






Who This Solution Applies To

ToutApp customers

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