ToutApp: How to customize call outcomes in Salesforce

Document created by KCS Integration on Mar 31, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Customize call outcomes in Salesforce

 

Issue Resolution
1. Go to your Setup page in Salesforce  

2. Customize > Activities > Task Fields

3. Click into Subject field

4. From here, you can add/remove/re-order all the options

5. Then, you will see this custom list in Tout when completing a call

 

Who This Solution Applies To

ToutApp customers


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