ToutApp: How to customize call outcomes in Salesforce

Version 3

    Issue Description
    Customize call outcomes in Salesforce


    Issue Resolution
    1. Go to your Setup page in Salesforce  

    2. Customize > Activities > Task Fields

    3. Click into Subject field

    4. From here, you can add/remove/re-order all the options

    5. Then, you will see this custom list in Tout when completing a call


    Who This Solution Applies To

    ToutApp customers

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