ToutApp Error: IMAP access is disabled for your domain

Document created by KCS Integration on Mar 31, 2018Last modified by Roxann McGlumphy on Apr 3, 2018
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Issue Description
You receive an error in ToutApp - "IMAP access is disabled for your domain. Please contact your domain administrator for questions about this feature. (Failure)"


Issue Resolution
This due to an invalid Gmail connection For this error message to be resolved, we recommend looping in with your Gmail Administrator regarding the IMAP access of your domain and whether or not it can be enabled. See the link below for additional reference on this for your Gmail Administrator: