Two SFDC picklist fields mapped to one Marketo field aren't showing all picklist values in Marketo

A document by KCS Integration on behalf of 7e9357f40b506f6b25bb595266e1dddbd7dd2ab5 on Mar 30, 2018Last modified by Roxann McGlumphy on Mar 30, 2018
Version 2Show Document
  • View in full screen mode

Issue Description

You have two SFDC picklist fields mapped to one Marketo field but it isn't showing all picklist values for both SFDC fields.


Issue Resolution
When two SFDC picklist fields are mapped to one field in Marketo, the only values that will show in Marketo will be the values that exist in both picklists.  Review the picklist values in Salesforce and add any missing values to the picklists so that they match exactly.


Who This Solution Applies To
Customers integrated with Salesforce.