Determine lead record using a decorated email link

A document by KCS Integration on behalf of e7a0d1ecd0b6a45a9b2b95cce957c9fa48144e95 on Mar 30, 2018Last modified by Roxann McGlumphy on Apr 3, 2018
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Issue Description

Sometimes, you may receive an auto response from an email that has been sent through a batch campaign. The auto response email will not show the lead's email address instead it does contain the HTML of the email along with the Marketo decorated link.

Is there a way to decipher this to determine which lead record this corresponds to?

 

Issue Resolution
You could try opening a new browser window and either clear your cookies first or use the browser's private browsing feature (makes a cookie sandbox) so you don't confuse Marketo and tie that person's lead to you by accident.

 

Anyways, in your cookie-free browser, click the link and then go to a form that Marketo prefills for you and voila you can see the email address that was originally targeted.

 

 

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