Edit text version of the email without affecting HTML

A document by KCS Integration on behalf of e7a0d1ecd0b6a45a9b2b95cce957c9fa48144e95 on Mar 29, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Sometimes, you may notice that editing the text version also affects the HTML version of the email. Is there a way to edit the text version without the same edits occurring to the HTML version?

 

Issue Resolution
Changes to TEXT never apply to the HTML version.

 

It's likely because when you "save" an element, it will add the "root block element" to the HTML side if one isn't present. So, your HTML is probably not handling it correctly. You can change the "root block element" to none in the Admin > Email > Editor Settings dialog.

https://docs.marketo.com/display/public/DOCS/Using+the+Rich+Text+Editor

 

 


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