Troubleshooting "Ouch! 500 Error"

Version 2

    Issue Description
    You receive the following error:


    "Ouch! 500 Error

    Something went wrong.

    We monitor this sort of thing, but if you are an authorized support contact, you should create a support ticket."



    Issue Resolution
    This can happen because of temporary network issues. Try out the following troubleshooting steps.


    1. Clear Browser Cache

    2. Try a different browser

    3. Try a different device

    4. Try a different internet connect (Hotspot/Tether from mobile)


    If you still have any issue after trying all these steps, please contact Marketo Support for further assistance.