REST API returning 611 errors

A document by KCS Integration on behalf of Steven Vanderberg on Mar 21, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Calls made to the REST API return response code 611 "System Error".

Issue Resolution
Submit a Customer Support ticket with the following information

    • The full body of the REST API call including the endpoint being called
    • The full body of the REST API response
    • The date and time that the call was made

Customer Support will work to diagnose the root cause of the error and the reason a more identifiable error code is not being returned instead.



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