Custom object does not create a separate record

Version 2

    Issue Description
    Custom object does not create a separate record, it just updates an existing object

     

    Issue Resolution
    Be sure you have a ede-duplication field setup on the custom object. If you have a de-dupe field enabled and on the object, be that the value for the de-dupe field is unique.

     

     

    Examples of good unique values:

    • VIN #
    • a serial number
    • any trait unique to the record/object

     

    Examples of bad field types:

    • Product model #s
    • Colors
    • Other traits shared by multiple records