What happens when you enable "Send all Tout emails in my team through this server connection" within the SMTP Server settings on ToutApp.com
When you select "Send all Tout emails in my team through this server connection" within the Tout admin panel, this will provide the option to all standard users to either choose to use the ToutApp Email Servers or your company's own Email servers. If you decide to share the SMTP Settings with the team, t is recommended that you have your IT team setup a dedicated STMP/Email account to use as the Custom SMTP Credentials.
Note: Each user can choose to either use the Tout servers or the configured & shared SMTP server. It is not applied automatically to all users.