Delay in Sync between Marketo Program Members and SFDC Campaign

A document by KCS Integration on behalf of 34982eaea9ad13ec8cf558938fa22d929fddfb97 on Mar 13, 2018Last modified by Roxann McGlumphy on Mar 14, 2018
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Issue Description
Marketo program Members are taking a long time to get updated in SFDC Campaigns

 

Issue Resolution
The Marketo Program to Campaign sync is not real time and will take time to update. The feature is dependent on the Marketo to SFDC background bi-directional sync.

 

 

 

Marketo will generally sync SFDC and Marketo objects in the following order:

 

  • Lead
  • Account
  • Contact
  • User
  • Task
  • Opportunity
  • Opportunity Contact Role
  • Campaign
  • Campaign Member
  • Campaign Member Status

 

 

As per the order, Campaign related objects are towards the bottom of the list. This means that all objects above it are synced first, and if there are any backlogs on those objects, the Campaign objects can queue up and cause delays.

 

 

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