Lead Shows Requested Campaign in Activity History But Did Not Go Through Campaign

A document by KCS Integration on behalf of Chris Coel on Mar 12, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Would a requested campaign via API show in activity log if filtered? Ex: You request a campaign, and the lead does not qualify due to a filter. Will the activity log show the request occurring?

 

Issue Resolution
Yes, the request will show no matter if the lead runs through the flow or not. The request campaign action will be recorded, the lead will not go through the flow steps if they do not meet the campaign's Smart List requirements.


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