CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY

A document by KCS Integration on behalf of Athi Swedha on Mar 12, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Getting the following error when trying to push leads to Salesforce as members of an SFDC Campaign.

 

Failed: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: RHX_PRO_NQ.RHX_PRO_CampaignMember: execution of AfterInsert caused by: System.QueryException

 

 

 

Issue Resolution
This error is generated from Salesforce when the Marketo Sync User does not have permission to view the members of a particular Campaign in SFDC. In this case, you can try manually adding one of these Leads as a Campaign Member in SFDC while logged in as the Sync User.  Also, check with the Salesforce Admin for the required permission for accessing the associated SFDC campaign.

 

Who This Solution Applies To

Customers integrated with Salesforce


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