Dynamics Custom Entities - Constraints do not appear for Smart Lists

A document by KCS Integration on behalf of Bethany Sweet on Mar 8, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
After syncing a Dynamics Custom Entity to create it in Marketo, not all constraints appear as options when setting up filters for the custom entity in a Smart list.

Issue Resolution
When a custom entity is added after the initial sync, it may not end up with a direct relationship in the database. To resolve this, fully refresh everything to see if that helps re-establish the relationship using the following steps:

    1. Remove all the references from this entity (which you can see under Object Properties: Object Used By")
    2. Disable the custom entity
    3. Refresh schema and re-sync the custom entity

 

 


Who This Solution Applies To
Customers using MS Dynamics Custom Entities


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