After syncing a Dynamics Custom Entity to create it in Marketo, not all constraints appear as options when setting up filters for the custom entity in a Smart list.
When a custom entity is added after the initial sync, it may not end up with a direct relationship in the database. To resolve this, fully refresh everything to see if that helps re-establish the relationship using the following steps:
- Remove all the references from this entity (which you can see under Object Properties: Object Used By")
- Disable the custom entity
- Refresh schema and re-sync the custom entity
Who This Solution Applies To
Customers using MS Dynamics Custom Entities