Landing page with Rich Media Recommendation code not loading Predictive Content

A document by KCS Integration on behalf of e18ca6f806e6576960207ce7ac126a4f904f6c57 on Mar 13, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
No predictive content loads after embedding the JavaScript code for Rich Media Recommendation:

 

The error: "Cannot read property 'assets' of undefined ", is visible when you inspect the website and check for the errors under the Console tab

 

 

Issue Resolution
If there is only one piece of predictive content approved then not content would display. The error "cannot read property 'assets' of undefined" means that there is no more content available to display. In order to fix this you need to have THREE OR MORE predictive content assets approved.

 

 


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