Salesforce Standard Fields Ignored by the Sync

A document by KCS Integration on behalf of Kyle Miller on Mar 13, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
By design, there are several fields that are ignored by the sync during the integration with SFDC. These fields cannot be mapped to a Marketo field. 

 

Issue Resolution

If you want one of these fields synced to Marketo, you will want to create a custom SFDC field to map to Marketo, then put a process in place for SFDC to populate the standard field data into the custom field.

 

System fields ignored for all objects:

  • 'CreatedById'
  • 'LastActivityDate'
  • 'LastModifiedDate'
  • 'LastModifiedById'
  • 'MasterRecordId'
  • 'SystemModstamp'

 

Account:

  • 'Fax'
  • 'Ownership'
  • 'Rating'
  • 'ShippingCity'
  • 'ShippingCountry'
  • 'ShippingPostalCode'
  • 'ShippingState',
  • 'ShippingStreet'
  • 'TickerSymbol'

 

Contact:

  • 'Name'
  • 'AssistantName'
  • 'AssistantPhone'
  • 'HomePhone'
  • 'LastCURequestDate'
  • 'LastCUUpdateDate'
  • 'MailingCity'
  • 'MailingCountry'
  • 'MailingPostalCode'
  • 'MailingState'
  • 'MailingStreet'
  • 'OtherCity'
  • 'OtherCountry'
  • 'OtherPhone'
  • 'OtherPostalCode'
  • 'OtherState'
  • 'OtherStreet'
  • 'ReportsToId'

 

User:

  • 'Name'
  • 'Department'
  • 'Alias'
  • 'CallCenterId'
  • 'City'
  • 'CompanyName'
  • 'ContactId'
  • 'Country'
  • 'Division'
  • 'EmailEncodingKey'
  • 'EmployeeNumber'
  • 'Extension'
  • 'ForecastEnabled'
  • 'LanguageLocaleKey'
  • 'LastLoginDate'
  • 'LocaleSidKey'
  • 'OfflineTrialExpirationDate'
  • 'OfflinePdaTrialExpirationDate'
  • 'PostalCode'
  • 'ProfileId'
  • 'ReceivesAdminInfoEmails'
  • 'ReceivesInfoEmails'
  • 'State'
  • 'Street'
  • 'TimeZoneSidKey'
  • 'UserPermissionsAvantgoUser'
  • 'UserPermissionsMarketingUser'
  • 'UserPermissionsOfflineUser'
  • 'UserPermissionsCallCenterAutoLogin'
  • 'UserRoleId'
  • 'Username'

 

Lead:

  • 'Name'
  • 'IsUnreadByOwner'

 

Campaign - None

 

Opportunity - None

 

Who This Solution Applies To
All instances using SFDC Integration.


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