How to re-subscribe a lead

A document by KCS Integration on behalf of Athi Swedha on Mar 7, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
How to re-subscribe records who are already unsubscribed.

 

Issue Resolution
Once the person is willing to resubscribe to receive your emails, either of the following can be done:

 

  • Smart Campaign: Change Data Value of "unsubscribed" to false.You can either use a Smart Campaign to execute this flow or can just go with single flow action ( select the lead, Person actions > Marketing > Change Data value; Attribute: Unsubscribed, New Value: False.)
  • You can manually change unsubscribe from True to False. To do this, go to Lead database, click on the lead ( whom you need to unsubscribe), go to lead Info tab, look for unsubscribe field , remove the tick or check off the unsubscribe field checkbox.

 

 


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