Lead qualified for the Smart Campaign unexpectedly

A document by KCS Integration on behalf of Cedric Roxas on Mar 1, 2018Last modified by Roxann McGlumphy on Mar 2, 2018
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Issue Description
A lead qualified for a Smart Campaign even though they do not meet the Smart Campaign filter requirements

 

Issue Resolution
At the time the campaign ran, the smart list was configured differently, which made the lead qualify at that time. The smart list of the campaign was then changed after it ran.

 

Users with admin permission can check this using the Audit trail

https://docs.marketo.com/display/public/DOCS/Change+Details+in+Audit+Trail#ChangeDetailsinAuditTrail-AssetAuditTrail

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