Web Services Error Notification

A document by KCS Integration on behalf of Cedric Roxas on Feb 20, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
In Notifications, you may encounter a Web Services Error message that contains details as below along with the Error Code and Count (i.e. number of times the error occurred). For example:

The Web Services encountered the following error.

Error Code     Count

609    1


Issue Resolution
More information about the Web Services Error Codes are documented here:

http://developers.marketo.com/rest-api/error-codes

http://developers.marketo.com/soap-api/error-codes/

It is recommended to consult with the administrator of API calls (typically IT) to review the API calls being made to Marketo

 

If further assistance is needed, create a support ticket and provide details of the Request and Response of the API call containing the error code. Similar to how the example API Requests and Responses are documented here: http://developers.marketo.com/rest-api/lead-database/#describe

 

Who This Solution Applies To
Customers using API


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