Triggering off of My.Token Values

Document created by KCS Integration on Feb 8, 2018Last modified by Roxann McGlumphy on Feb 8, 2018
Version 2Show Document
  • View in full screen mode

Issue Description
Your trigger didn't work even though the value matches what the token from a previous flow rendered out to be.

 

Issue Resolution
The reason is because the trigger will evaluate against the Flow Step's value and not against what the value printed in the activity log.

 

This means if you have a token {{my.Lead Score Increase Five}} and your trigger is looking for a score change of +5, it will never trigger.

 

   Instead you can use the "Score is Changed" "Change is:  {{my.Lead Score Increase Five}}" which will pass the lead to the flow.

 

The same is true of Change Data Value and the trigger of "Data Value is Changed".

Attachments

    Outcomes