SFDC Campaign Sync Error - Failed: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: entity type cannot be inserted: Campaign

A document by KCS Integration on behalf of e7a0d1ecd0b6a45a9b2b95cce957c9fa48144e95 on Feb 7, 2018Last modified by Roxann McGlumphy on Feb 8, 2018
Version 2Show Document
  • View in full screen mode

Issue Description
You may experience this error when we create campaigns in SFDC using Marketo Campaign sync through a program.

vEgQS_r2QtyAuLMWcS0iDQ.jpg

 

Issue Resolution
The error that we are receiving indicates that the User Profile that Marketo uses to log into Salesforce, doesn't have permissions inside of SFDC to create campaigns. You would need to work with your SFDC Admin to grant this user permission to create campaigns in SFDC.

 

If still there is an error, please contact the Salesforce support team since this error is coming from Salesforce.

 

Who This Solution Applies To
Customers who use Salesforce

Attachments

    Outcomes