Associating Contacts to Multiple Accounts in Salesforce

A document by KCS Integration on behalf of 62747f8017dc56ee3a3eced1764a348999950751 on Feb 12, 2018Last modified by Roxann McGlumphy on Feb 13, 2018
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Issue Description

Your SFDC team wants to enable the SFDC feature associating contacts to multiple accounts.



Issue Resolution

If a contact is associated with multiple accounts in SFDC, the Company Name field will contain that primary account name – and Marketo will have no visibility into the fact that the contact is also associated with other accounts.

One way to do this in Marketo is actually to create a purposeful duplicate of the lead - one associated with the first account, the other associated with the second account and so on. At this time, there are not any plans to enable people in Marketo to be associated with multiple accounts.