Email bounce reason is "recipient blackholed"

Version 3

    Issue Description
    An email hard bounces with reason "551 5.7.0 [internal] recipient blackholed".  The person is automatically marked as Email Invalid as a result.

     

    Issue Resolution
    Blackholed addresses are those that Marketo have identified as spam traps, or those that have requested the Marketo Privacy team to block all Marketo originating emails.

     

     


    Is this article helpful ?

    YesNo