Content AI Error 24 in

A document by KCS Integration on behalf of 15b260668c98a35134e9beeee9ba5e7dbf316c9c on Jan 23, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
When a piece of predictive content is approved the following error appears: "Action failed. Please contact support. Error code:24 Error message: Invalid email title Error message: internal error, reported to support"

 

Issue Resolution
Change the title of the content to less than 48 characters.

 

This error indicates that the title for the content is too long. The maximum number of characters for a title in content AI is 48 characters.

 

Who This Solution Applies To

Customers with RTP/Web Personalization/Predictive Content/Content AI


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