Content AI Error 24 in

Version 3

    Issue Description
    When a piece of predictive content is approved the following error appears: "Action failed. Please contact support. Error code:24 Error message: Invalid email title Error message: internal error, reported to support"

     

    Issue Resolution
    Change the title of the content to less than 48 characters.

     

    This error indicates that the title for the content is too long. The maximum number of characters for a title in content AI is 48 characters.

     

    Who This Solution Applies To

    Customers with RTP/Web Personalization/Predictive Content/Content AI


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