Unable to Access Marketo Instance

A document by KCS Integration on behalf of Miles Ybaben on Feb 1, 2018Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
Users for your Marketo instance are unable to log into the instance.


Issue Resolution
Check your landing page URLs and email links. If these are also unavailable, your Marketo instance may have been shut off. Marketo Support can confirm whether your instance has been deactivated, but are not able to reactivate it.  In this situation, please contact your Marketo Account Representative to discuss the status of the instance and regaining access.



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