"Record Type" Field Sync Issue

A document by KCS Integration on behalf of e7a0d1ecd0b6a45a9b2b95cce957c9fa48144e95 on Dec 27, 2017Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
We have a field (Field Label: Account Record Type, Field Name: RecordType, Data Type: Record Type) in SFDC that is visible to Marketo Sync User but it is not syncing the field to Marketo. We are unable to find the specific field in Admin -> Field management.

 

Issue Resolution
We do not have the Record Type field synced to Marketo. Instead, we sync the Record Type ID, which gives the alphanumeric string for the record type.

 

Marketo Sync user does not have access to Salesforce record type.

 

There is a work around to get the record type names that is discussed here:

 

https://nation.marketo.com/blogs/marketowhisperer/2016/04/09/setting-the-sfdc-record-type

 

 

 

 

 

Who This Solution Applies To
Customers integrated with Salesforce


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