"Record Type" Field Sync Issue

Version 3

    Issue Description
    We have a field (Field Label: Account Record Type, Field Name: RecordType, Data Type: Record Type) in SFDC that is visible to Marketo Sync User but it is not syncing the field to Marketo. We are unable to find the specific field in Admin -> Field management.

     

    Issue Resolution
    We do not have the Record Type field synced to Marketo. Instead, we sync the Record Type ID, which gives the alphanumeric string for the record type.

     

    Marketo Sync user does not have access to Salesforce record type.

     

    There is a work around to get the record type names that is discussed here:

     

    https://nation.marketo.com/blogs/marketowhisperer/2016/04/09/setting-the-sfdc-record-type

     

     

     

     

     

    Who This Solution Applies To
    Customers integrated with Salesforce


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