“Customer does not belong to any POD” Error When Clicking View As Webpage/View In Browser

Document created by KCS Integration on Oct 25, 2017Last modified by Roxann McGlumphy on Mar 19, 2019
Version 3Show Document
  • View in full screen mode

Issue Description
The "View In Browser" link gives an error "Customer does not belong to any POD" when clicked in the Email Preview or in exported email HTML.


Issue Resolution
When you Preview an Email you are viewing the layout of the email, but system tokens will not function. This is also true of exported HTML.  When you send a Sample Email, you can test the the system tokens {{system.viewAsWebpageLink}} as though you were the customer.