"Added to List" Trigger is Not Firing When a Lead is Imported Into a List Via List Import

A document by KCS Integration on behalf of Roxann McGlumphy on Oct 27, 2017Last modified by Roxann McGlumphy on Oct 27, 2017
Version 2Show Document
  • View in full screen mode

Issue Description
"Added to List" trigger is not firing when a lead is imported to a list when the List Import Mode "Skip new people and updates" is selected.


Issue Resolution
Campaign triggers fire when the triggering activity is written to the lead's activity log. "Skip new people and updates" mode specifically skips activity logging. Since the "Added to List" activity is not written to the lead record when a lead is imported, the campaign will not be triggered.