ABM - System Errors When Creating a New Dynamic List

A document by KCS Integration on behalf of 9bbab3ec0a572302bfd523ca8d7abc5e747191b7 on Oct 17, 2017Last modified by Roxann McGlumphy on Oct 18, 2017
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Issue Description
When creating a new dynamic list, system errors may pop up, and none of your account lists appear available in the dropdown.

 

Issue Resolution
1.  Make sure that the Marketo sync user has full permissions and visibility to the ListView object in SFDC.

2.  Go to Admin > Salesforce Objects Sync and either run the initial Sync Schema process, or hit Refresh Schema.

3.  Re-enable the global sync, then allow the next sync cycle to process.

 

Who This Solution Applies To
Customers with ABM and SFDC integrated

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