Sync Person to SFDC failed

Version 2

    Issue Description
    The lead's activity log shows that the 'Sync Person to SFDC' flow step failed because of the following message:

     

    "Failed: INVALID_CROSS_REFERENCE_KEY: Record Type ID: this ID value isn't valid for the user:"

     

    Issue Resolution
    The issue is the SFDC ID value populated in the "Record Type ID" field is not considered a valid value in Salesforce for the Lead/Contact.  You'll want to work with your SFDC Admin to identify a valid value or try deleting the value in Marketo and then updating this value from the Salesforce side.