I click on my link and it says, "Where am I? You ended up here because you probably clicked on a link in an email. Unfortunately, ToutApp, the analytics service used for emails wasn't able to figure out where to direct you". There may be something wrong with how your link was formatted. If your link is embedded in text, make sure that you have included the full URL.
If you are still having problems after checking the formatting of your link, reach out to our support team for more help.
In your ticket submission, include; the link that you wanted the recipient to be directed to along with the tracking URL. The tracking URL will be the address you are directed to when clicking on the link.