Didn't log to activity history

Document created by Kenneth Law Employee on Sep 4, 2017
Version 1Show Document
  • View in full screen mode

If you aren't seeing your calls log to Salesforce, it might be because we cannot locate a Lead/Contact in Salesforce.


For calls to log to the correct Lead/Contact, ToutApp needs to have the Salesforce ID. The best way to add the Salesforce ID to ToutApp is by using our Push to Tout feature. When you use Push to Tout we will include the Salesforce ID in the contact migration.