SFDC Campaign Flow Steps Skipped

A document by 1507095077414__vishals@grazitti.com on behalf of Miles Ybaben on Sep 1, 2017Last modified by Roxann McGlumphy on Nov 12, 2018
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Issue Description

Change SFDC Campaign Status, Add to SFDC Campaign, and Sync Lead to SFDC Campaign flow steps are skipped/failed when the SFDC Campaign is synced with a Marketo Program. You may see ""Skipped execution due to that the SFDC campaign was linked with a program."


Issue Resolution

When the Marketo Program is synced with the SFDC Campaign, Marketo Program Membership will automatically sync over status updates to Salesforce.


This automatic process overrides the all SFDC Campaign-related and Sync-related flow steps and will cause them to be skipped/fail in Smart Campaigns.


Who This Solution Applies To

Clients integrated with Salesforce, and those who sync SFDC Campaigns with Marketo Programs.


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