"Change SFDC Campaign Status" and "Add to SFDC Campaign" flow steps are skipped when the SFDC Campaign is synced with a Marketo Program.
When the Marketo Program is synced with the SFDC Campaign, they will automatically sync over status updates. This automatic process overrides the all SFDC Campaign-related flow steps and will cause them to be skipped in Smart Campaigns. Instead of updating the SFDC Campaign membership or status, simply update the Marketo Program membership/status and the sync will carry the change across to Salesforce.
Who This Solution Applies To
Instances that are integrated with Salesforce