"Change SFDC Campaign Status" Flow Step Skipped

Version 2

    Issue Description
    "Change SFDC Campaign Status" and "Add to SFDC Campaign" flow steps are skipped when the SFDC Campaign is synced with a Marketo Program.


    Issue Resolution

    When the Marketo Program is synced with the SFDC Campaign, they will automatically sync over status updates. This automatic process overrides the all SFDC Campaign-related flow steps and will cause them to be skipped in Smart Campaigns. Instead of updating the SFDC Campaign membership or status, simply update the Marketo Program membership/status and the sync will carry the change across to Salesforce.

    Who This Solution Applies To

    Instances that are integrated with Salesforce