What Is the Difference Between Logging in Salesforce via BCC and API?

Document created by ae62894732ee375e2e65caad6432572f7700caf5 on Jul 26, 2017
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Logging with Salesforce via BCC will auto-append this BCC to every email you send out with Tout functionality (as long as this BCC is saved here)

Screen Shot 2015-05-20 at 3.30.44 PM.png

Any emails sent to persons not saved within your Salesforce will automatically be assigned to 'My Unresolved Items'*

*if you have the 'If no matching records are found, create a task for each recipient and send it to My Unresolved Items' box checked here

Screen Shot 2015-05-20 at 3.28.56 PM.png

Logging with Salesforce via API will make sure we show live Salesforce data in across the application and log all of your emails automatically into Salesforce

NOTE: Make sure these ToutApp settings match with your Salesforce settings

Any emails sent to persons not saved within your Salesforce will automatically be assigned to 'My Tasks'*

*if you have the '' box checked here

Screen Shot 2015-05-20 at 3.41.28 PM.png

NOTE: This setting will override the 'If no matching records are found, create a task for each recipient and send it to My Unresolved Items' checkbox Salesforce setting

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