How Unsubscribe Syncing with Salesforce Works?

Version 2

    As an added functionality, team Admins can enable the ability to sync "Unsubscribes" with "Email Opt Out" in Salesforce. You can find this under the "Admin Settings" page.

    NOTE: Contacts must have been Pushed to Tout for this feature to work. This feature will use Salesforce API calls.

    2016-06-09 at 9.38 AM.png


    • Contacts/Leads need to have been imported to Tout via the Push to Tout button
    • Must have Salesforce connection with ToutApp
    • Uses API Calls

    How It Works

    • This functionality will allow you to push any "unsubscribes" that you have in ToutApp, over to SFDC.
    • This will pull any "EmailOptOut" from SFDC into ToutApp
    • The sync will run once a night, between 8:00 p.m. and 9:00 p.m. PT

    This is how the contact will appear in Salesforce:2016-06-09 at 9.48 AM.png

    This is how it will appear in ToutApp:

    2016-06-09 at 9.54 AM.png