If you do not see your My Email to Salesforce under your Settings, it is most likely because your admin has not enabled it. This can happen if your team is new to Salesforce or your team has never used the BCC address that Salesforce provides you with.
You will need Admin privileges to set this up so you may need to reach out to a Salesforce Admin. Now let's get started!
1. Click on Setup
2. Click Email Administration
3. Click Email to Salesforce
4. Click Edit
5. Check the box next to Active
6. Click Save
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