Why am I getting an Unexpected Error in Gmail?

Document created by ae62894732ee375e2e65caad6432572f7700caf5 on Jul 26, 2017
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If you are receiving an "Unexpected Error" in Gmail when trying to Tout an email, you probably need to do a reset on your gmail connection.


Reset Gmail Connection

1) Go to your Settings > Email Tracking > Manage


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2) Click Disconnect from Gmail

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3) After disconnecting, click Connect to Google

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Once you are reconnected, go back to Gmail and refresh your page and try Touting your email again.  If this doesn't work, please submit a ticket to our support team at toutapp.com/help