Using Campaign Email Performance Report to Troubleshoot an Email Performance Report

Version 2

    Issue Description
    You sent an email using a Smart Campaign and the email performance report for the email shows more Sent than there are members in the Smart Campaign

     

    Issue Resolution
    The email may have been sent by more than one campaign.  You can determine this by looking at the "Used By" info on the email's summary page, to see which campaigns sent the email.  In this case, you can use the Campaign Email Performance Report to view the email's performance within the specific campaign.