Email Clicks Without Open

Version 2

    Issue Description
    There is click activity on emails that don't show as being opened, and don't have a Visit Web Page activity to the page the link goes to.

    Issue Resolution
    That behavior is consistent with security software on the receiving email server checking the links before delivering the email.

    Here are a couple things that people do in the Smart Lists of their follow-up campaigns to compensate:

    • Filter for Click Link and Open Email
    • Filter for Click Link and Visit Web Page