Received mail has email addresses underlined and blue

A document by 1507095077414__vishals@grazitti.com on behalf of Miles Ybaben on Jul 6, 2017Last modified by Vishal Sharma on Jun 26, 2018
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Issue Description
You receive a Marketo email and an email address in the text is blue and underlined, which does not match your desired styling for the email.

 

Issue Resolution
When an email address is simply included in the email text, the email client's default behavior may automatically convert it to a link with blue text and an underline.

 

In order to override this default email client behavior, use the following HTML:

<a href="mailto:[email address]" style="[custom styling]">[email address]</a>

 

When the email address link is inside the anchor tag <a>, the email client will not override this custom styling that you wish to use.

 

This can be used for tokens as well:

<a href="mailto:{{lead.Email Address}}" style="[custom styling]">{{lead.Email Address}}</a>


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