Behavior If the Same Email Is Sent Through a Smart Campaign and a Nurture Stream

A document by on behalf of a43607b3d8bdf3d1a59e5ebd9d084430fcd2cb6c on Jul 5, 2017Last modified by Vishal Sharma on Jun 26, 2018
Version 3Show Document
  • View in full screen mode

Issue Description
You want to know the expected behavior if an email is sent to a lead from a smart campaign and then you add that exact same email (with the same email asset ID) to a nurture stream the lead is in.


Issue Resolution
The email will not be sent through the nurture stream, because Marketo will not send the same exact same email to a lead twice. However, Marketo will send a cloned version of that email, since the email asset IDs are different.

Is this article helpful ?