Deleting an Email Template that is used by emails in your instance

A document by on behalf of 62747f8017dc56ee3a3eced1764a348999950751 on Jun 30, 2017Last modified by Roxann McGlumphy on Jul 7, 2017
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Issue Description
You want to delete an Email Template but that template was used to create existing emails in your instance.


Issue Resolution

It is not possible to delete an Email Template that is in use by emails in your Marketo instance, even if those emails are not approved.  If you wish to delete the template, you will need to first delete the emails that use it.  You can find these in the Used By tab in the template's information.  Alternately, you can break the connection between the email and the template, which would allow you to keep the email but delete the template.