Marketo Outlook Add-in Has Disappeared from Outlook

Version 3

    Issue Description
    Some processes on your computer, such as security features in Windows or regular Microsoft Outlook updates, can disable add-ins that you installed in Outlook, such as the Marketo Sales Insight add-in. This would cause the Marketo buttons to disappear from your Outlook.


    Issue Resolution

    To re-enable the add-in, follow these steps:

    1. Open Outlook.
    2. Go to File > Manage Add-ins.
    3. Locate the add-in "Marketo Insights" and check the box to turn the feature back on.


    If the add-in is not listed there, follow the uninstallation guide, then reinstall the add-in.

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