Out-Of-Office Autoresponders Are Being Sent to the From Address and Not the Reply-To

A document by 1507095077414__vishals@grazitti.com on behalf of Miles Ybaben on Jun 13, 2017Last modified by Michelle Malkasian on Jun 13, 2017
Version 2Show Document
  • View in full screen mode

Issue Description
You receive Out-Of-Office and other Autoresponses to the email address specified in the From Address of the Email Asset, rather than the Reply-To.


Issue Resolution
Yes, this can be expected. The Reply-To email address is only used when an end-user clicks "reply" on the received email.  Most, if not all, Autoresponders will be responding to the From Address email address.