Can't edit a new asset created in a shared folder

A document by 1507095077414__vishals@grazitti.com on behalf of a43607b3d8bdf3d1a59e5ebd9d084430fcd2cb6c on Jun 8, 2017Last modified by 1507095077414__vishals@grazitti.com on Jun 9, 2017
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Issue Description

Marketo will allow you created a new asset in the shared folder and the new asset will show in the parent folder. However, when you try to make changes the new email or landing page, Marketo will give you an error saying that you have insufficient privilege.

 

Note: Folders that are shared will have a little padlock on them to show that they are shared. 

 

Issue Resolution

The reason why you are getting this error message is because shared folders are read-only. Since they are read-only, all users (including Admin users) will get the error message of insufficient privilege. If you want to make changes to the new assets, you will need to edit them in the parent folder. The parent folder will have a green arrow pointing up.

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