Channel Statuses Are Not Showing

A document by 1507095077414__vishals@grazitti.com on behalf of a43607b3d8bdf3d1a59e5ebd9d084430fcd2cb6c on Jun 2, 2017Last modified by Michelle Malkasian on Jun 6, 2017
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Issue Description

Statuses are not showing for a channel when viewed in the Admin > Tags section of Marketo.

 

Issue Resolution

To view the statuses for a channel, follow these steps:

 

  1. Go to Admin > Tags.
  2. Expand the Channel tag type.
  3. Double-click on a channel to open the Edit Channel window.
  4. Scroll down to view the statuses.

 

If you are unable to see statuses in the Edit Channel window, it may be due to the slight delay that can occur when Marketo is loading the values for a channel. If you leave the channel window open, the values should populate. The more statuses there are for a particular channel, the longer the delay can be before they populate.

 

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