Channel Statuses Are Not Showing

Version 3

    Issue Description

    Statuses are not showing for a channel when viewed in the Admin > Tags section of Marketo.

     

    Issue Resolution

    To view the statuses for a channel, follow these steps:

     

    1. Go to Admin > Tags.
    2. Expand the Channel tag type.
    3. Double-click on a channel to open the Edit Channel window.
    4. Scroll down to view the statuses.

     

    If you are unable to see statuses in the Edit Channel window, it may be due to the slight delay that can occur when Marketo is loading the values for a channel. If you leave the channel window open, the values should populate. The more statuses there are for a particular channel, the longer the delay can be before they populate.